Privacy and Cookie Policy

This privacy policy sets out how this website uses and protects any information that you give during use. We are committed to protecting your privacy. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. This policy may change from time to time and this page will be updated. Please check this page regularly to ensure that you are happy with any changes.

What we collect

We can retrieve the following information:

  • Name
  • Contact information with email address
  • Demographic data such as postal code, preferences and interests
  • Any other customer survey information or offers through the site

The exhaustive list of cookies collected appears at the end of this page.

What we do with the information we collect

We need this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal recording
  • We may use this information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information we think you may find interesting using the email address you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, telephone, fax or post. We may use the information to personalize the website according to your interests.

Safety

We are committed to ensuring the security of your information. To prevent unauthorized access or disclosure, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you've given your consent, the file is added and the cookie helps analyze Web traffic or lets you know when you visit a particular site. Cookies enable web applications to respond to you as an individual. The Web application can tailor its operations to your needs, your tastes by collecting and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This allows us to analyze web page traffic data and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, after which the data is deleted from the system.

Overall, cookies help us provide you with a better website, by allowing us to monitor which pages you find useful and which you don't. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to refuse cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we have no control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Access to your personal data

You may choose to restrict the collection or use of your personal data in the following ways:

  • Each time you are asked to fill in a form on the website, look for the box you can click to indicate that you do not want the information to be used by a third party for direct marketing purposes
  • If you have already agreed to us using your personal information for direct marketing purposes, you can change your mind at any time by sending a request on the contact page

We will only sell, distribute or rent your personal data to third parties if we have your permission or if we are required to do so by law. We may use your personal information to send you promotional information about third parties that we think you may find interesting if you explicitly give us your consent.

You may request details of the personal data we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please contact us on the site's contact page.

If you believe any information we are holding is incorrect or incomplete, please contact us directly on the site's contact page. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and the information they store.

Cookie name Cookie description
CART The association with your shopping cart.
CATEGORY_INFO Stores category information on the page, allowing pages to be displayed more quickly.
COMPARE The items you have in the Compare products list.
CUSTOMER An encrypted version of your customer login with the store.
CUSTOMER_AUTH An indicator showing whether you are currently connected to the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Records customer segment identifier
EXTERNAL_NO_CACHE A flag that indicates whether or not caching is disabled.
FORM_KEY Stores the form key used by the page cache functionality.
FRONTEND Your session ID on the server.
GUEST-VIEW Allows guests to modify their orders.
LAST_CATEGORY
LAST_PRODUCT The last product you viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is authorized to use the cache.
PERSISTENT_SHOPPING_CART A link to information about your shopping cart and the history of your visits, if you have asked the site to do so.
RECENTLYCOMPARED The items you have recently compared.
STF Information about the products you have e-mailed to your friends.
STORE The store display or the language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a client is allowed to use cookies.
VIEWED_PRODUCT_IDS The products you have recently viewed.
WISHLIST An encrypted list of products added to your list of favorite products.
WISHLIST_CNT The number of items in your list of favorite products.