Our services to distributors
We make your life easier !
Our customer culture
Services to distributors
Delivery 24h/48h in France and Europe for all orders below 5 pallets. Partial or complete lots, containers, tailgate deliveries or by appointment are possible.
Online ordering 24 hours a day with real-time visibility of stocks and prices, as well as access to your private account (invoice consultation and delivery tracking)
Availability of the products within 24 hours in our warehouses: pick-up service
Direct delivery to your customers without additional costs or delays
No minimum order
500€ Franco
Dedicated Sales Admistration Department contact person from Monday to Friday from 8AM to 6PM
Upholding of backorders and shipment upon receipt in stock
13 000 m2 of available stock in France and 8 000 m2 in Hungary. At any time, more than 25 millions euros of stock available.
Direct delivery to your end customers with our Coverguard Delivery Note (without prices) without any extra charges.
If the sample you request costs less than 5€, it will be sent to you free of charge with your next delivery.
Preparation quality: less than 0.3% of orders with preparation errors and strict internal processes for control of prepared orders.
Our business expertise
A dedicated sales contact
You will have the same contact person from order to aftersales service. If he/she is absent, your requests will be forwarded to another expert who has full access to your account details.
Specifications
Response to call for tenders: we have the ability to fill in your grids in a short period of time - read technical data sheets and designation.
Did you say stock shortage?
If our products are out of stock, we are committed to offering you the equivalent product at the same price!
It's in stock!
If your order is incomplete, we are committed to inform you as soon as the product in question is in stock again, to give you the possibility of cancelling or confirming this line of backorder.
A proactive customer service
We run a proactive customer service with outgoing calling sessions and constant monitoring of all the things we can do to improve our customers' experience regarding our brand, products and services.
97% of service rate
99% of our products available in stock